What self-exclusion does
Betnacional describes self-exclusion as the most restrictive responsible-gambling tool. During exclusion, betting and account movements are restricted according to the applicable exclusion type.
Primary source: Betnacional self-exclusion guide.
Before starting the operator process
The operator's help material says the account should not have pending bets and that available balance should be withdrawn before the self-exclusion request is completed. Follow the current in-account instructions because the process may change.
Temporary self-exclusion
The current operator article lists fixed temporary exclusion periods and says access is restored after the selected period. If you are choosing between a short pause and self-exclusion, use the stronger option when ordinary limits have not been enough.
Definitive self-exclusion
Betnacional's help center describes definitive self-exclusion through the site/app and also references centralized exclusion through the Brazilian Government portal. The current operator process uses identity validation to complete the action.
Primary source: Betnacional definitive self-exclusion guide.
Protect the decision after exclusion
- Remove bookmarks and gambling apps that create an easy route back.
- Consider payment or banking controls where available.
- Tell a trusted person what you have done.
- Seek professional support if gambling has affected finances, mental health or relationships.
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